Kulik Labs Development uses SMS messaging to communicate with existing clients regarding IT support, service requests, appointment scheduling, project updates, service notifications, and other business-related communications.
Opt-In Consent
Clients may opt in to receive SMS communications from Kulik Labs Development through one or more of the following methods:
- During client onboarding
- By requesting SMS communication during a support interaction
- By providing their mobile phone number and requesting communication via text message
- By providing written or verbal consent for SMS communication
Prior to receiving SMS messages, the client's consent and mobile phone number are documented within our client management systems.
Message Purpose
SMS messages may include:
- Support ticket updates
- Appointment confirmations
- Service scheduling
- Project coordination
- Follow-up communications
- Technical support conversations
- Business-related notifications
Kulik Labs Development does not use SMS messaging for unsolicited marketing or promotional campaigns.
How We Obtain SMS Consent
Kulik Labs Development only sends SMS messages to individuals who have provided prior consent. Consent is obtained during client onboarding, support requests, service engagements, or through direct client requests for SMS communication. Consent records are maintained within our internal client management systems before any SMS communication is initiated.
Message and Data Rates
Message and data rates may apply based on your wireless carrier plan. Clients are responsible for any charges imposed by their mobile carrier.
Opt-Out Instructions
Clients may opt out of SMS communications at any time by replying:
STOP
Upon receipt of a STOP request, SMS communications will cease except where necessary to confirm the opt-out request.
Help Instructions
For assistance, clients may reply:
HELP
or contact us directly through our website or support channels.
Supported Carriers
Message delivery is subject to mobile carrier availability and network conditions. Kulik Labs Development cannot guarantee delivery of SMS messages.
Privacy
Information obtained through SMS communications will be handled in accordance with our Privacy Policy.
Mobile phone numbers and SMS consent information will not be sold, rented, or shared with third parties for marketing purposes.